Terms & Conditions

Copyright

Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with SISTERS or using this Web site as a shopping resource. Any other use of materials on this Web site including reproduction for purposes other than those noted above, modification, distribution, or republication--without the prior written permission of SISTERS is strictly prohibited.

Trademarks
Product and company names mentioned on this Web site may be the trademarks or registered trademarks of their respective owners.

Conditions of Web Site Use
Disclaimer
TO THE FULLEST EXTENT PERMITTED BY LAW, SISTERS IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, THE WIREFREE WORLD DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.

Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Sisters nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, SISTERS does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Sisters , its affiliates, directors, employees or other representatives.

Returns

7 day Cooling-Off Period

Under the United Kingdom's Distance Selling Regulations you have seven working days to cancel your purchase from sistersboutique.co.uk. This does not apply to items that cannot be returned; these items are clearly marked on our listings as non returnable. In this case we will provide you with a refund but we would ask you to return the cancelled items at your cost. If we do not receive the cancelled items back, we may arrange to have them collected at your cost.

If you are not completely satisfied with your purchase, please email us immediately to advise us that you wish to return the item or items to us. We will only accept back stocks which are returned to us in their original condition within 7 days of receipt. We will exchange the item for a different size or colour, or issue a full refund on receipt if preferred. We do not refund postage costs and would ask you to return the items at your cost.

Faulty Items

If the item you received is faulty, please email us immediately to advise what the fault is, please note your, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have seven days from receipt of the faulty item to return it to us.

Delivery Information

UK
You may select one of the following two delivery methods:

Standard Delivery (3-4 working days): £5.00
Express Delivery: £8.00 Available Monday to Thursday, except bank holidays(UK Only)

Before placing your order, please note:
Orders placed before 12.00 noon will be shipped that day, we cannot guarantee same day shipping for items ordered after 12.00 noon.

Please contact us for shipping costs outside the UK

EUROPE, USA & CANADA
Standard Delivery only – approx. 4-8 working days*.
Cost subject to weight**
*Please note that delays can occur in customs, and these delays are beyond our control.

Important: Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

Australia, Japan, New Zealand, China, South Korea, Taiwan, Singapore, India, Brazil & Mexico
Standard Delivery Only - approximately 8-14 working days*
Cost subject to weight**

* Please note that delays can occur in customs, and these delays are beyond our control.
** The cost of shipping is calculated automatically on the billing page once the delivery destination is confirmed. Please note most orders require a signature on receipt.

Important: Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

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